PIDM list of Insured Deposit (PDF) PIDM list of Insured Deposit (PDF) Download. 0800 169 5189 The desk is functional between 9:00 AM to 4:00 PM, Monday to Friday. P.O. We will be contacting you shortly. 1300-80-2626 Are you sure you want to close the window? Operation hours: 7.30am - 9.30pm, Local call numbers Enjoy the same levels of service and recognition as you would receive in your home country/region, wherever you are in the world. If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Experience Team. HSBC Premier Service Center. HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm . Box 2013 Buffalo, NY 14240. HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. 1300-88-1018 HSBC Bank USA, N.A. International call numbers HSBC Amanah Malaysia Berhad (“HSBC Amanah”) Specific Terms & Conditions (April 2020 Edition) (PDF, 103KB) Operation hours: 7.30am - 9.30pm Our website doesn't support your browser so please upgrade. Mortgages. HSBC Amanah Foreign Exchange Transactions Terms of Business. You will lose any information you have entered. 1300-88-1388 Within Malaysia 1300-88-1018 Operation hours: Monday - Friday, 9.00 am - 6.00 pm Outside Malaysia +603 83123696 Operation hours: Monday - Friday, 9.00 am - 6.00 pm. 1300-80-2626 Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. HSBC Customer Service Address. If the above did not provide a satisfactory solution, you may choose to contact the following external enforcement agencies to review your case. Outside Malaysia If you make your repayments late, you will be charged with 1% or RM10 from the outstanding overall amount. HSBC Amanah Premier customers enjoy zero overseas cash withdrawal fees … +603 8321 5200 HSBC Amanah Amanah Home Dear Customer Following a strategic review of our operations around the world, the HSBC Group has taken the decision to restructure its Islamic banking business and will no longer offer Shariah compliant products and services in the UAE, the UK, Bahrain, Bangladesh, Singapore, Indonesia and Mauritius. Migration of DBKL Bill Payment Service via 'Pay a Bill' to JomPAY: 19 November 2019 Dear Valued Customer, Effective 9 December 2019, kindly note that bill payments to Dewan Bandaraya Kuala Lumpur (DBKL) can no longer be performed via 'Pay a Bill' option available on HSBC Amanah … Box 22 Buffalo, NY 14240. Online banking, lost & stolen cards, security concerns and more 1300-88-1018 +603 8321 5400 HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm The next site will open in a new browser window or tab. By continuing to browse this site, you give consent for cookies to be used. Share your feedback via the e-Form below. HSBC Amanah Global Equity Index Fund 21.0 10.8 0.0 0.5 26.1 Rolling time period returns (%) 1 month 3 months 6 months 1 year 3 years 5 years HSBC Amanah Global Equity Index Fund 1.8 6.1 9.5 26.1 26.8 70.0 Dow Jones Islamic Titans 100 Index (Total Return) 1.9 6.4 10.1 27.4 30.6 79.7 Data as at 30 November 2017 Contact details 1300 88 1099 (Local Number) +603 2075 3099 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) Service Tax . Operation hours: 24 hours, Within Malaysia HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. Operation hours: 24 hours Fax your letter to +603-88942811 or drop us an email at complaints@hsbc.com.my. International call numbers The 6-month automatic deferment period has ended on 30 September 2020. HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm Operation hours: 7.30am - 9.30pm Operation hours: 7.30am - 9.30pm, International call numbers Get this when you apply for an HSBC Amanah MPower Visa Platinum Credit Card-i. This link will open in a new window, Enjoy up to 6.38% p.a. It should also be noted that you are permitted to make anonymous reports, although this is not generally encouraged as it makes it more difficult to investigate your concern, give you feedback and provide you with the required protection. +603 8321 5208 Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Outside Malaysia Operation hours: 7.30am - 9.30pm, HSBC Premier & Amanah Premier (Banking Cards), Local call numbers First off, there is a sales and service tax for RM25 charged for both primary and supplementary cardholders. © HSBC Amanah Malaysia Berhad 200801006421 (807705-X) 2021.All rights reserved, Open the e-Form to read FAQs and submit feedback. Privacy and Security; Terms of Use; Hyperlink Policy; This site is intended for Malaysian residents only | © HSBC Amanah Malaysia Berhad (Company No. There are several other fees and charges for the HSBC Amanah Platinum Card. Operation hours: 24 hours, Australia HSBC Amanah Ampang Point No. Operation hours: 7.30am - 9.30pm, Local call numbers Premier Banking. The management fee offered is subject to HSBC Amanah 's approval. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. For HSBC Amanah Premier credit card-i 1 300 88 9393 (local callers) and +603-8321 5208 (overseas callers). The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline key commitments and service standards for all banks when providing service to customers. This applies to banking and credit card/-i paper statements. P.O. +60 3 8321 8888 Contact Agreement: I confirm that I have provided accurate and valid information and agree to be contacted by HSBC Amanah, through any of the phone numbers provided above or in any other manner deemed appropriate by HSBC Amanah, for the purpose of … 1866 765 9644 Learn about customer awareness, our e-banking charter, and our terms. +603 8321 5200 Operation hours: 24 hours. Operation hours: 24 hours, UK HSBCnet Technical. Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Outside Malaysia Operation hours: 24 hours, Visa Emergency Assistance (Overseas Centres), Singapore Operation hours: 24 hours, International call numbers 0800 169 5189 Banking overseas is easy as an HSBC Amanah Premier customer. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm . It’s about raising concerns pertaining to wrongdoings, malpractices, and/or irregularities including but not limited to: For product and services related complaints / feedback please refer to the e-form provided above. 2 Protected by PIDM up to RM250,000 for each depositor. This link will open in a new window. HSBC Amanah Tariff and charges (PDF) HSBC Amanah Tariff and charges (PDF) Download. We use cookies to give you the best possible experience on our website. Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Local call numbers - 9:30p.m. For HSBC Amanah credit card-i 1 300 80 2626 (local callers) and +603-8321 5200 (overseas callers). Thank you for your interest in banking with HSBC Amanah. 18, 19 & 20 Jalan Mamanda 5 Ampang Point 68000 Ampang Selangor Customer Service 1-300-80-2428 Central Phone 603-8321 5502 Operation hours: Monday - Friday, 9.00 am - 6.00 pm HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. 1800 450 346 Important: From 1 January 2021, we're changing our paper statement fee from RM1.00 to RM1.50 per statement. Careers, media, investor and corporate information. Operation hours: 24 hours 1300-88-9393 +603 83123696 1800 450 346 HSBC Amanah Tariff and Charges (PDF, 8.65MB) HSBC Amanah Specific Terms Condition for Commercial Banking. UK 1866 765 9644 International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm Operation hours: 24 hours, USA Operation hours: 24 hours You may submit your concerns or issues to myh.hsbc.confidential@hsbc.com.my. HSBC Bank Malaysia Berhad ("HSBC Bank") to debit any or all of my account(s) to pay off and/or settle any outstanding amount due under this Personal Financing-i Facility to HSBC Amanah and in this respect, HSBC Amanah may liaise with HSBC Bank in connection therefor. Tick here to confirm that you have read and agree to the contents and terms of the Notice to Customer relating to the Personal Data Protection Act 2010 ("the Notice"). HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm . 1300-88-9393 Operation hours: Monday - Friday, 9.00 am - 6.00 pm, International call numbers +603 8321 5511, Within Malaysia HSBC Amanah (Banking & Cards) Local call numbers: 1300 80 2626 International call numbers: +603 8321 5200 Operation hours: 7:30a.m. Latest notices . Operation hours: 7.30am - 9.30pm, International call numbers 800 4481 250 HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm . Within Malaysia 1300 80 1998 +603 8321 5208 More detailed information on how Service Tax may impact you. International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm . Operation hours: 24 hours, Visa Emergency Assistance (Overseas Centres), Singapore Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. For more details please read our cookie policy. HSBC Malaysia is committed to protecting and supporting individuals to speak up so that concerns or issues can be escalated and dealt with effectively, in the interests of the HSBC Group, its employees, shareholders, and other stakeholders. Get tips on how to get through financial difficulties and how HSBC Amanah may help. International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm . FX Spot Terms and Conditions (PDF, 162KB) HSBC Amanah Tariff and Charges. This site is primarily intended for those who access it from within Malaysia. Find answers to your questions or search our most popular help topics with our Help & Support centre on HSBC UK. HSBC use cookies to give you the best possible experience on our websites. International call number: +603 8321 5208, International call number (Call Collect): +603 8321 5222, Operation hours: Monday - Friday 09:00-18:00 MYT (GMT +8) (excluding public holidays). Customer Service Charter (PDF) Customer Service Charter (PDF) Download. 800 4481 250 127776-V) 2019 | All rights reserved. Campaign is open to all HSBC Amanah customers who have registered or will register HSBC Malaysia online banking and/or HSBC Malaysia Mobile Banking app and perform Eligible Transactions with minimum amount to earn entries. Telephone. Operation hours: 7.30am - 9.30pm, HSBC Premier & Amanah Premier (Banking Cards), Local call numbers Operation hours: 24 hours Issued by HSBC Amanah Malaysia Berhad 200801006421 (807705-X) ("HSBC Amanah") 1 HSBC Amanah Digital Banking 2020 Campaign Terms and Conditions apply. What is the Concern / Allegation / Incident about; Date(s) and Time(s) of the Concern / Allegation / Incident; Location(s), Place and Area of the Concern / Allegation / Incident; Malaysian Anti-Corruption Commission (MACC) -. Australia 1300-88-1388 USA +603 8321 5400 HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm If you need further financial support, please click here. Document tracker - Request status update add to tolls and resources, Foreign Account Tax Compliance Act (FATCA), Client Charter - E-banking/mobile banking services, Perbadanan Insurans Deposit Malaysia (PIDM), This site is intended for Malaysian residents only | © HSBC Bank Malaysia Berhad (Company No. The terms used herein are as defined in the HSBC Amanah Cash Instalment Plan Terms & Conditions . Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Local call numbers International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm ... HSBC Amanah (Banking & Cards) 1300 -80 -2626 / +603 8321 5200 Operation hours: 7.30am - 9.30pm All concerns or issues raised should include the following information: * Reasonable efforts will be made to ensure that your identity is kept confidential throughout the investigation process unless disclosure is required to facilitate the investigation or for legal or regulatory reasons. If customer fails to meet any of the above eligibility criteria, monthly account-i fee of RM150 will be charged (and applicable tax, if any). Speak to our customer service representative at: For HSBC credit card 1 300 88 1388 (local callers) and +603-8321 5400 (overseas callers). +603 83123696 on your 3-month Term Deposit-i, Get a Welcome Gift and Cash Bonus worth up to RM90*, Tips on Personal Financing Payment Strategy, Find answers to your queries or contact us for further help, Careers, media, investor and corporate information, Improper use or falsification of management and financial information; and, Gross mismanagement or dereliction of duties. 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